Terms of Service

Last updated: October 28, 2025

1. Acceptance of Terms

By accessing and using md2x ("the Service"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

md2x provides markdown document conversion services, allowing you to convert markdown files to PDF and DOCX formats. The Service includes:

  • Web-based conversion interface
  • REST API for programmatic access
  • MCP server for AI assistant integration
  • AI-powered style matching from reference PDFs

3. Account Registration

To use the Service, you must create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Be responsible for all activity under your account

4. Pricing and Payment

4.1 Pricing Structure

  • Free Credits: $5.00 per month per user
  • Document Pricing: $0.05 per document (first 5 pages)
  • Additional Pages: $0.01 per page beyond 5 pages

4.2 Payment Terms

Payments are processed through Polar.sh. You must have either sufficient credits or a valid payment method on file to use the Service.

5. Acceptable Use

You agree NOT to:

  • Upload malicious, illegal, or infringing content
  • Attempt to bypass usage limits or billing
  • Reverse engineer or copy the Service
  • Use the Service for any unlawful purpose
  • Abuse API rate limits or overload the system
  • Share your account credentials with others

6. File Processing and Retention

  • Uploaded files are automatically deleted after 24 hours (retained only for debugging purposes)
  • We do not access, read, share, or analyze the content of your files
  • Your files are never shared with third parties
  • File size limit: 50MB per document
  • Conversion timeout: 5 minutes maximum

7. Intellectual Property

You retain all rights to the content you upload. By using the Service, you grant us a limited license to process your files solely for the purpose of providing the conversion service.

8. Service Availability

We strive for 99.5% uptime but do not guarantee uninterrupted access. We may:

  • Perform scheduled maintenance with notice
  • Make emergency updates as needed
  • Suspend accounts that violate these terms

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MD2X SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA OR PROFITS, ARISING OUT OF YOUR USE OF THE SERVICE.

10. Termination

We may terminate or suspend your account at any time for violation of these terms. You may delete your account at any time through your profile settings.

11. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the Service after changes constitutes acceptance of the new terms.

12. Governing Law

These terms shall be governed by and construed in accordance with applicable laws.

13. Contact

For questions about these Terms of Service, contact us at:
Email: support@md2x.ai